Privacy policy

Information we collect

We may collect your name, phone number, vehicle registration, vehicle details, location, enquiry notes and messages you send to us.

How we use information

We use your information to respond to enquiries, prepare quotes, arrange bookings, provide vehicle services and keep records of work discussed or completed.

Sharing information

We do not sell personal information. We may share details only where needed to provide a requested service, comply with the law or use trusted communication and booking tools.

Google reviews and future integrations

If Google Reviews or other third-party tools are added later, those services may process data under their own privacy terms. This page should be updated when those integrations go live.

How long we keep information

We keep enquiry and booking information only for as long as reasonably needed for customer service, records and legal or accounting requirements.

Your choices

You can contact us to ask what information we hold about you, request corrections or ask us to delete information where we no longer need it.

Contact

For privacy questions, contact CainePerformance Northeast on +44 7447 415663.