Legal
Terms and conditions
These starter terms explain how enquiries, bookings and mobile vehicle work are handled by CainePerformance Northeast.
Bookings and quotations
Quotes are based on the vehicle details and information provided at the time of enquiry. Final suitability, pricing and availability may depend on vehicle condition, software compatibility, access, location and the work requested.
Mobile appointments
Customers must provide a safe, legal and suitable place for work to be carried out. We may refuse or rearrange work where access, weather, safety or vehicle condition makes the appointment unsuitable.
Vehicle condition
Vehicles should be mechanically sound before tuning or software work is carried out. Diagnostics may be recommended before any tuning where warning lights, faults or drivability issues are present.
Customer responsibility
The customer is responsible for ensuring the vehicle is road legal, insured and maintained. Any modifications or existing faults should be disclosed before work begins.
Cancellations and changes
If you need to cancel or rearrange a booking, please give as much notice as possible. Repeat short-notice cancellations may affect future booking availability.
Contact
For questions about these terms, contact CainePerformance Northeast on +44 7447 415663.